Refund policy
Fairwedge Golf offers a 30-day return policy. You have 30 days after receiving your order to request a return.
Return eligibility
To be eligible for a return, an item must be unused, unworn, in the condition received, and in its original packaging. Proof of purchase is required.
To request a return, email us at yjl2913566839@gmail.com. Returns must be approved before they are sent. If approved, we will provide the return address and shipping instructions. Items returned without prior authorization may not be accepted.
Customized and non-returnable items
Customized, personalized, made-to-order, or customer-uploaded-design products are final sale and cannot be returned or exchanged unless they arrive defective, damaged, or materially different from the approved order. Gift cards and final-sale items are also non-returnable.
Damaged, defective, or incorrect items
Please inspect your order when it arrives and contact us promptly if an item is damaged, defective, or incorrect. Include your order number and clear photos so we can arrange a replacement, refund, or other appropriate solution.
Return shipping
For returns not caused by our error, the customer is responsible for return shipping costs. Original shipping charges are non-refundable. If the item is defective, damaged, or incorrect, Fairwedge Golf will cover reasonable return or replacement shipping costs.
Cancellations and changes
Contact us as soon as possible if you need to cancel or change an order. We cannot guarantee changes after fulfillment or production has started. Customized orders cannot be canceled once production begins.
Refunds
We will notify you after we receive and inspect your return. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may need additional time to post the refund. If more than 15 business days have passed since approval, email yjl2913566839@gmail.com.